Getting Started
What Payment Mothods are Supported?
HAHA Vending Machines accaept Visa, Mastercard, and Discover credit cards, as well as Apple Pay and Google Pay, using linked cards of the mentioned types.
What is Pre-authorization ?
The Pre-authorization is set to prevent theft and reduce portential loss. The POS checks if the balance meets the customized pre-authorized amount. Once confirmed, the amount is deducted, and the door opens. After the transaction, we adjust the charge based on the items taken, refunding any overcharge and deducting any outstanding amount. Overcharges are refunded by the bank within 7 days.
What Conturies and Region Can HAHA Vending Machine Operates in?
HAHA Vending Machine is currently available in the United States, Canada, select major European countries, as well as New Zealand and Australia. We are planning to expand to more countries in the future, so be sure to follow us on our social media channels for the latest updates on our expansion.
What Models or Capacities is avaliable for HAHA Vending Machine? A: Refer to the machine detail page.
Refer to the machine detail page.
What Types of Product Can be Sold?
HAHA Vending Machines can sell nearly anything that fits inside the cabinet. Common categories include:
- Snacks & Drinks: Chips, protein bars, ice cream, bottled beverages, energy drinks
- Fresh Food: Sandwiches, salads, meal kits, groceries, frozen meals
- Health & Wellness: OTC medications, supplements, personal care items
- Office & Lifestyle: Coffee pods, tech accessories, everyday essentials
Things you can do before you got your machine and speed up the process of happy vending.
Where Can I Download the AI Vending App?
You can search AI Vending in both App Store or Google Play Store. Additionally you can also scan the QR code below.
for play store
for app store
How do I Build My Product Library?
There are two product libray in HAHA Vending App, your Personal Product Libray and the Platform Product Libray. For majority of items you would like to sell it is likely they are already in the Platform Product Libray. As for things that didn‘t or item that doest have a barcode you can uplaod them into the Personal Libray.
On the app’s homepage, tap “New Product Application,” then click “Add” at the bottom. Fill in the required product details, take photos according to the sample images, and upload the compliant photos. Finally, click “Submit.” Our team will review your application within approximately 6 hours.


Product Templates & Things to Note
The product templates are set per machine, and they will be lost when you transfer the machine to other merchants
How to Set the Product Templates?
To configure the templates, start by tapping “Device” on the home page of the app, then select the machine you want to set up. Next, tap the “Set Template” icon in the upper-right corner, and a grid view will appear. The layers in the grid are arranged from top to bottom, so the first layer in the grid corresponds to the top layer in the machine.
You can add products by tapping the plus icon on the page, allowing you to select from both your personal library and the Platform product library. For HAHA Vending Machines, make sure the products are placed in the same layers in the machine as they are in the template grid view. If you plan to place the same product in the same layer but in different rows, you only need to add it to that layer once.
How Does the Product Recognition System Works?
Our AI recognition software analyzes purchase recordings to identify products based on factors such as color, package features, and UPC/barcode. After you upload the images required for the AI training process, the software learns the key attributes of your products, allowing it to accurately identify what was taken from the cabinet.